Our method
How we research a store guide
A guide is only useful if you can trust it. Here is exactly how each one is put together, who does each step — and the things we refuse to do.
Last updated
Returns
90 days for most items, and the first return from each order is free.[1]
A line from our Temu guide, as published
- The guide's own words, written from the store's pages.
- The note [1] points to the source behind the line, listed at the bottom of the guide.
- The page it came from, on Temu's own website (temu.com).
- The day we read that page. When the store changes it, the guide changes too.
1. We start with the store’s own pages#
Owned by Klara Boorm · Store guides writer
Every guide begins with what the store itself publishes: its help centre, shipping and returns policies, price-adjustment rules, membership and rewards terms, student or military programs, and the promotions it announces. Those pages are the authority on how the store works, so they come before anything else. Klara Boorm, our store guides writer, researches and writes the guide from them.
Policies differ from country to country, so each guide says which store it covers — for example, the United States site — and we don’t mix in rules from another market.
2. We rank the ways to save by what they’re worth#
Owned by Mark Stateson · Editor
A coupon list treats every offer as equal. We don’t. Each guide orders the ways to save by what they are typically worth to a regular shopper, and says how much effort each one takes and who it suits. Mark Stateson, our editor, decides that order and signs every guide off — the first thing you read should be the thing most worth doing.
3. A separate fact-check, with every source on the page#
Owned by Laura Dales · Fact-checker
Before a guide is published, and again whenever it changes, Laura Dales, our fact-checker, reopens every source page and compares it with the guide line by line: each price, percentage, time limit and condition. Anything that no longer matches goes back to be fixed.
Numbers and policies carry a small note, like [2], that jumps to the Sources list at the bottom of the guide. Each source shows the page and the date it was read. The Updated date at the top of a guide changes only when the guide’s content changes — we don’t refresh dates to look current.
- Published guides
- 118
- Sources cited
- 1,957
- Most sources in one guide
- 30 Thrive Market
- Latest source read
4. How codes get on the page#
Owned by David Jones · Codes and offers editor
David Jones, our codes and offers editor, looks after the codes and offers on every guide:
- We list a code only when it is public: on the store’s own site, app, newsletter or official social accounts, or supplied through the store’s affiliate program.
- Every code says where it was found and when. A code seen only on another coupon site is labelled that way and never presented as confirmed.
- We never list single-use codes, someone’s personal referral code, staff codes, or codes from closed channels such as student portals or customer-service messages.
- Some stores don’t allow sites like ours to list codes. For those, we stick to the other ways to save.
- Expired codes are removed, not left on the page.
5. Our rules, checked before every guide goes live#
Owned by Stasie Williams · Standards and corrections editor
Stasie Williams, our standards and corrections editor, checks every guide against our publishing rules before it goes live: each fact has a dated source, the disclosures are in place, and nothing claims more than happened. We will never:
- Invent a code, a price, a discount or a deadline.
- Show fake reviews, ratings, vote counts or “people used this today” numbers.
- Say a code was tested at checkout unless that is exactly what happened.
- Let a commission decide how we rank the ways to save.
- Open a store’s website unless you click a link to it.
6. Keeping guides current#
Stores change shipping thresholds, return windows and programs throughout the year. When we see a change — or a reader reports one through our contact form, which Stasie Williams reviews — we update the guide, the source date and the Updated date together, and the fact-check is repeated. If a section can no longer be backed by a current source, it comes off the page.
Meet the editorial team, read more about SavedRight and how we make money.